1. Cancellation Policy
Patients have the right to cancel scheduled appointments with Bodhi Mind Care Hospital. To cancel an appointment, please contact us at least 36 hours in advance. Cancellations made within this timeframe will be eligible for a refund.
2. Refund Policy
Refunds will be provided in accordance with the following conditions:
- If a cancellation is made within the specified timeframe, a full refund will be issued to the original payment method.
- If a cancellation is made outside the specified timeframe, no refund will be provided.
- In the event of technical issues or unforeseen circumstances preventing the delivery of services, refunds will be considered on a case-by-case basis.
3. How to Request a Refund
To request a refund, please contact our customer support team at [email protected]. Provide your name, appointment details, and the reason for the refund request. Refund requests will be processed within 7 business days after verification.
4. No-Show Policy
If a patient fails to attend a scheduled appointment without prior cancellation, they will be considered a "no-show." No refunds will be provided for no-show appointments.
5. Changes to the Policy
We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.
6. Contact Us
If you have any questions or concerns about this Cancellation and Refund Policy, please contact us at [email protected].
